Policies

Lessons/Pricing

  1. Clients must pay a monthly rate for 4 lessons unless otherwise agreed upon by the client and Bold Music management, or unless clients register for one of our extended packages.
    1. Lessons are hold weekly, at the same time and on the same day unless otherwise agreed upon by the instructor, Bold management and the client.
  2. Lessons are tracked in the following 4 month Trimester periods, and 16 weekly lessons should occur within each Trimester:
    1. February 1-May31; June 1–September 30, October 1–Jan 31.
  3. Payment is due on the 5th day of each month for monthly packages, or at the time or registration/renewal for extended packages, and late payments may be subject to a penalty
  4. Pricing:
    1. Monthly Packages
      1. 45 Min Package
        1. $55 per weekly lesson
      2. 60 Min Package
        1. $69 per weekly lesson
      3. 30 and 30 Family Plan (Multiple Students in the same home)
        1. $40 per student per lesson, must be 2+ students back to back in the same house/location on the same day
    2. Extended Packages
      1. 4 Month Package
        1. “30 & 30” Package
          1. $600 per student for 4 months (16 lessons) - discount of $40 per student!
        2. 45 Minute Package
          1. $825 per student for 4 months (16 lessons) – discount of $55!
        3. 60 Minute Package
          1. $1,035 per student for 4 months (16 lessons) – discount of $69!

Makeup policy

  1. Students may reschedule up to 4 lessons per trimester, provided they give 24 hours’ notice to their instructor. It is the responsibility of the student/parent to work with the instructor to arrange a day/time for the makeup lesson.
  2. Students are permitted one in-home makeup per trimester. All other makeups (up to 3) must be done via video conference.
  3. Whenever a 5th regularly scheduled lesson is taught in a given month, that lesson counts towards the 16 total lessons given per trimester, and can count as a makeup if needed.
  4. If MORE than 16 lessons are taught in a given trimester, a fee adjustment will be added onto the first bill of the next trimester to cover the difference.
  5. Makeups must be scheduled within the same trimester as the absence occurred, even if the actual makeup lesson will occur in a subsequent trimester. It is the responsibility of the parent/student to work with their teacher to schedule a makeup for student absences, just as it is the responsibility of the instructor to schedule makeups for any instructor absences. If parents have trouble reaching a solution with the instructor, or if the instructor is non-responsive, they may reach out to Bold management directly at 980-224-2636 to resolve.
  6. If no makeup lesson is arranged for a qualifying student cancellation, the student/family forfeits the lesson. We NEVER want this to happen, so please work with your teacher to schedule makeups promptly!
  7. Thanksgiving Day, Christmas Day, New Year’s Day, July 4th, Labor Day and Memorial Day are all automatically credited as teacher cancellations, unless the teacher schedules a makeup. Other holidays are not automatically credited, because many families and teachers choose to have lessons on those holidays.
  8. ALL Teacher cancellations qualify for an in-home makeup or a credit.

Practice/Materials

  1. It is the responsibility of the student to practice each week.
    1. For best results, we recommend practicing at least 30 minutes a day, five times a week
  2. Students/parents are responsible for purchasing any supplemental material suggested by an instructor.
  3. Patience
    1. Learning a new instrument takes time and patience.
    2. Students are encouraged to be patient when in lessons and when practicing on their own; frustration is a natural part of the learning process.
  4. Dedication
    1. Students will benefit greatest from music lessons when they are dedicated and self-motivated
      1. Instructors will work to motivate students as best they can

Behavior

  1. Bold instructors are expected to conduct themselves in a respectful and appropriate manner. Students are expected to do the same.
    1. Bold instructors reserve the right to terminate a lesson should they feel threatened or disrespected by a client.
      1. Bold management reserves the right to decide whether or not a terminated lesson will be refunded or made up.
    2. If a student feels uncomfortable with their instructor at any time, we encourage their party to contact Bold management immediately.

Termination of lessons

  1. Clients MUST notify Bold management at least 30 days before discontinuing lessons. Lesson end dates are set as the 4th lesson day after notification, and students are billed for any unpaid lessons within that window on a pro rata basis.
  2. Bold Music LLC reserves the right to terminate this contract at any time, for any reason. If Bold Music terminates this contract, a full refund will be given for any services that have not yet been rendered.

Bold Music LLC release from liability

  1. At no time is a Bold Music instructor to enter the home of a student under 18 years of age without a parent/guardian present. An instructor who enters such a premise has broken his or her instructor contract with Bold Music LLC.
  2. The behavior of an instructor, including any damages to a client’s person or property is solely the responsibility of the instructor and not of Bold Music LLC.

Photography/Video Release

I agree to permit Bold Music management and instructors to take photographs and/or videotape during lessons, performances and other activities associated with Bold Music LLC without further recourse. I understand that such photographic images, video, or audio recording of my child may be used for commercial and/or promotional purposes, as well as and most importantly, for their own instruction.